The Campaign That Worked for 20 Years Without Selling the Product
When Ted first walked into my office, he had a list. Three pages, single-spaced. Hours of operation, service bays, certifications, brands he carried…
These posts and blog articles explore the forces that really shape human behaviour, especially in business, branding, and leadership. Using the Old Brain/New Brain framework from The Divided Brain, I break down why people decide the way they do, and how that understanding can help you communicate with more clarity, influence, and impact.

When Ted first walked into my office, he had a list. Three pages, single-spaced. Hours of operation, service bays, certifications, brands he carried…
I have led change initiatives that worked and change initiatives that failed. The ones that failed were not poorly designed.
The numbers are the same. The outcome is identical. The only thing that changed was the sentence. Patients in a famous study were given information about a…
In March 2020, the S&P 500 lost roughly a third of its value in 33 days. Not because every company in America had suddenly become worthless.
You walk into the dealership. Before you’ve looked at a single car, someone hands you a coffee. It is a small gesture. Completely routine. The kind of…
Nobody thinks of themselves as someone who lives in an information bubble. Every person who consumes exclusively one news source, or follows only voices…
It was a client dinner, eight of us, at a steakhouse that understood exactly what it was doing. The menu opened with a dry-aged ribeye at $145.
Nobody actually wants to be first. We say we do. We celebrate the pioneer, the disruptor, the bold early adopter. But when it comes to actual behavior…
Raymond Loewy was responsible for some of the most recognized visual identities in the twentieth century. The Lucky Strike cigarette package.
There is a moment that happens before every sales conversation, every first meeting, every proposal review. It takes less than a second.